Effective date: 2026-02-13
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes Automwrite LTD's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.
Automwrite LTD is registered at 47 Southgate Street, Winchester, England, SO23 9EH, in the United Kingdom. Automwrite LTD has appointed an internal data protection officer for you to contact if you have any questions or concerns about our personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to our data protection officer:
Lusine Tumoyan
Automwrite LTD
lusine.tumoyan@automwrite.co.uk
+44 7885 582656
Automwrite LTD collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
We use this information to provide customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
We may receive information from identity providers if you use social login, and from our payment processor regarding subscription status.
As is true of most other websites, Automwrite's website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of our website and applications, including a history of the pages you view. We use this information to help us design our services to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Automwrite LTD has a legitimate interest in understanding how customers and potential customers use its website. This assists us with providing more relevant products and services and with providing appropriate staffing to meet customer needs.
Our website may use cookies and similar technologies for essential functionality and analytics. You can control cookies through your browser settings. Where required by law, we will request your consent before setting non-essential cookies.
The Services use Artificial Intelligence features to provide functionality such as generating responses, processing documents and files, and processing audio. When you use AI features, we may process and transmit your content to third-party AI processing providers to generate outputs. Our AI providers process data in accordance with their own privacy notices and contractual terms. We aim to minimise what we send and use appropriate safeguards.
The personal information we collect from you is stored in one or more databases hosted by third parties. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
We do not otherwise reveal your personal data to third parties for their independent use unless: (1) you request or authorise it; (2) the information is provided to comply with the law, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.
Automwrite LTD is headquartered in the United Kingdom. Your information may be processed in countries other than your own, including the United Kingdom, the EEA, and the United States. Pursuant to Article 46 of the GDPR, we provide for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK, and the UK International Data Transfer Addendum where applicable.
Depending on the circumstance, we also collect and transfer personal data with consent, to perform a contract with you, or to fulfil a compelling legitimate interest in a manner that does not outweigh your rights and freedoms. We endeavour to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with us and the practices described in this Privacy Policy.
For more information or if you have any questions, please contact us at help@automwrite.co.uk.
The UK GDPR, the EU General Data Protection Regulation, and other countries' privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
This Privacy Policy is intended to provide you with information about what personal data we collect about you and how it is used.
If you wish to confirm that we are processing your personal data, or to have access to the personal data we may have about you, please contact us. You may also request information about the purpose of the processing, the categories of personal data concerned, who else might have received the data, what the source of the information was, and how long it will be stored. You have a right to correct the record of your personal data if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also request that we cease using your data for direct marketing purposes. You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. UK users may lodge a complaint with the ICO.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
For questions or complaints, you can email us at help@automwrite.co.uk.
We use appropriate administrative, technical, and organisational measures to protect personal data. No method of transmission or storage is completely secure and we cannot guarantee absolute security.
Your personal data is stored by Automwrite LTD on its servers, and on the servers of cloud-based services we engage. We retain personal data for the duration of the customer's business relationship with us and for a period of time thereafter, for legitimate business purposes including security, fraud prevention, legal compliance, and dispute resolution.
We retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
You can request deletion by contacting help@automwrite.co.uk.
We do not knowingly collect information from children.
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Automwrite LTD
Lusine Tumoyan
47 Southgate Street, Winchester, England, SO23 9EH
help@automwrite.co.uk
+44 7885 582656